For dental and medical practices
Every patient call answered. Even at 6:15 PM on a Friday.
Maggie is an AI receptionist trained on your practice. She answers when the front desk is on another line, on lunch or gone for the day: new-patient calls, appointment requests, reschedules and the "do you take my insurance?" questions, booked and logged before anyone has to call back.
Call Maggie, hear it workBook a free Strategy Call
Free. No pitch on the call, just an assistant doing her job.
What a missed call costs a practice
A new patient who gets voicemail calls the next office on the list. One lost new patient a week is a lot of hygiene visits, crowns and referrals over the year. Maggie's job is to make sure that call turns into an appointment instead.
What it sounds like
Patient: "Hi, I chipped a tooth this morning. Are you taking new patients?"
Maggie: "We are. Sorry about the tooth. Dr. Patel has 9:40 tomorrow morning or 2:15 this afternoon. Which works better?"
Patient: "2:15 today, please."
Maggie: "Done. Can I get your name and the best number to text the confirmation to? I'll also send the new-patient forms so you can fill them in before you arrive."
What Maggie handles for a practice
Answered on the second ring, day or night. She asks what they need, offers open slots and books the first visit.
When the front desk is busy or closed, Maggie picks up instead of voicemail. Emergencies are transferred to the number you choose.
Patients who need to move an appointment get it done on the call. Confirmation and reminder texts go out automatically.
She answers the questions you give her the answers to: plans you accept, hours, parking, what to bring. Anything else, she takes a message and the office calls back.
Six-month recall reminders by text, and a Google review request after the visit while the experience is fresh.
If a caller hangs up before Maggie answers, they get a text within a minute asking how the office can help.
What Maggie doesn't do
- She doesn't discuss clinical details, records or diagnoses. She takes the patient's name, number and reason for the call at a high level and books the time; the clinical conversation happens with your team.
- She doesn't quote prices or promise coverage you haven't given her. If she doesn't know, she says so and the office follows up.
- She doesn't replace your practice software. Appointments land on a shared calendar your front desk sees; we check your scheduler on the setup call.
The plan we recommend for a practice
Everything in Answer (every call answered 24/7 and booked into the right provider's calendar, missed-call text-back, urgent calls transferred, a new website with chat), plus Facebook and Instagram messages and reviews answered, your Google Business Profile kept current, a review request after every visit, appointment reminders and recalls by text, and your practice posted to social media. For a single-location practice that's the whole front-desk overflow problem handled.
Grow plan details → · Just the phones? See Answer at $499/month →
No yearly contract: three months to start, then month to month with 30 days' notice. If Maggie doesn't catch at least three calls you would have missed in the first 30 days, the setup fee comes back.
Your new website is included
Every plan includes a new website, up to five pages, built around Maggie: your services, doctors, insurance list, online appointment requests and a chat that answers after hours. Dated site, or none at all? This replaces it. Ask on the call and we'll show you a preview of your own practice before you decide.
How getting started works
- A 30-minute Strategy Call with our team: we listen to how the front desk works today and where the calls go.
- A short prep call from Maggie and one form with the exact-spelling details: doctors, hours, insurance plans, what counts as an emergency.
- We build and test, then you forward your number (or just the after-hours and overflow calls). Calls are answered from day one; texting goes live once carrier registration is approved, usually a few days to a few weeks.
Questions practices ask
Is this HIPAA compliant?
Yes. For practices we run your account on HIPAA-compliant infrastructure, sign a Business Associate Agreement (BAA), and keep call recordings and messages encrypted with access controls. Maggie stays out of clinical territory: she collects a name, a number and the reason for the call at a high level, and books the time. We don't store treatment notes or records, and we confirm the compliance scope in writing on the Strategy Call before you sign anything.
Can she book into our scheduler?
Appointments land on a calendar your front desk sees and confirms. On the setup call we check whether your practice software can sync; if not, the front desk confirms each booking the same day.
Will patients know it's an AI?
Yes, if they ask; Maggie says she's the practice's AI assistant. Most callers just notice someone answered. Call 201-228-3680 and hear her yourself.
Hear Maggie answer a practice call.
Call her now, or book a 30-minute Strategy Call with our team and we'll show you your own practice, handled.
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